Superdrug and Broke lads

I've just spent a week in London; a city I enjoyed very much. From an outsider's point of view, it has a self-assured, quirky and historic feel to it. As I like to do when heading overseas, I visited one of the local pharmacies to get a feel for how it rolls there...

The chain was called Superdrug, and frankly I was surprised by the name, and more so by the logo, which looks like it might be designed by - and aimed at - a thirteen-year old girl. Come to think of it, it probably is. It certainly does not provide even some semblance of responsible healthcare, community care or otherwise.

It's not quite as obvious as Ladbrokes betting agency, designed to rid young blokes of their cold hard cash...

The Clinical Creep

A few weeks ago, I posted about clinical coaches and said that I'd mention a particularly dodgy one; it all started out in the first week of first year...

Along with my five classmates, we met our first clinical coach. She was lovely. We talked about the meaning of the word touch. Sometimes touch is gentle, empowering and comforting. Sometimes, touch can be cold, rough, fearsome and harrowing. She impressed upon us the importance of using the right touch whilst examining a patient. After eight weeks, we moved on.

On this particular Tuesday, Dr Rotter was waiting for us. A man in his early sixties, he sat in the corner in his blue shirt, moleskins and cowboy boots with his legs crossed and his comb-over slightly ruffled. He introduced himself briefly, saying that he'd "Done it all" and was "here now'" in a somewhat forceful and bitter tone. He then proceeded to give us his version of life the universe and everything, making know his distaste for hospitals, the minister of health, long working hours and the tough life of a doctor, adjusting his small spectacles on his round face throughout. He expounded his views on women in medicine and the role of indigenous Australians within society. He mentioned he'd worked in the Army for many years, and been rural for several. I, for one, was not surprised. He had, so far, epitomised all the typical negative stereotypes associated with either. Except one. Then he asked us which high schools we'd attended.

So, he says, what am I supposed to teach you lot? We briefly explained that the current block was on the Respiratory system; we'd had at least three weeks of classes on such, and in a months time we needed to be able to competently run through this aspect of a physical in front of an examiner. He informed us that there was very little to the Respiratory exam at all, really, and that we'd have a talk about it first. Have you heard of asthma, he asked.

Dr Rotter finally got the message that he needed to teach us some physical examination techniques. Someone at the SoM had given him Talley & O'Connor, and when we arrived for session two, he was flicking through it, enthralled. I got the feeling it was the first textbook he'd read in about fifteen years. You should read this one, he said. We had. In fact, we were so disillusioned from the first session, we'd held a 'catch-up' session amongst ourselves. Self-directed learning win. Again, rather than actively teaching us how to perfect our examination techniques us, Dr Rotter began to wax lyrical about Pulmonary embolus, and rattled of some risk factors. He talked about weight being a factor, and pointed to us in turn, descibing our body types. Thin, normal, normal, thick, thin. Yup. He said a girl in my group had a 'thick' body type. Unprovoked. Then he told us that it would be harder to examine her and not to bother. In fact, he said, women are hard to examine because they have breasts. Then he mockingly told a story from his medical school days to illustrate his point. He must have been such a hero to have 'examined' one of the ten girls in his class.

In the third session, Rotter arrived ranting more than usual. He'd stormed up and down the corridor like a petulant child cursing about not being paid. He also berated the medical school and it's teaching practices, and suggested we'd all get a better education by going to Med school in Samoa. Then, against all odds, he decided to actually demonstrate just how examinations roll. He selected the other male in the group (Daredevil) and sat him on the couch, and got him to take off his shirt. He began to tell us about the importance of General Inspection, noting that Daredevil was skinny and then moving to examine Daredevil's hands. He neglected to mention the Daredevil's ten-inch median sternotomy scar. We had, by now, established Rotter as both offensive and incomptent.

At this point we complained to the school; the guy was obviously not fit to be teaching, and I, for one, was going to spend as little time in his presence as possible. At the meeting, it was also mentioned that he'd patted one of the girls on the bum. Not for the last time, unfortunately.

Our fourth session was with real patients. This 'clinical visit' was a big treat for us fresh and enthusiastic first years. We arrived at the private nursing facility at the appointed hour, to be greeted by the unit manager and her friendly do. She was most pleased to have a doctor looking around, because the regular clinical wasn't due until Friday. I knew the regular clinician from my pharmacy work, and whilst nearing the end of his professional life, he was a pretty switched on cat and a nice guy. Rotter would be late as he was still with his other group of students.

Forty-five minutes later, a blaise Dr Rotter strides around the corner, ushering the other group out. So, he says, I see you've met Nurse Wilson, he mocked, she's a very special lady, Guffaw Guffaw. Follow me. And he walks off. We catch up and he tells us that he's a long way behind time and that we're going to see one of the "old biddies" on the second floor, because she had some good lungs for listening. If we were lucky, we might see two patients, he said. But remember,

"THEYRE ALL REALLY HARD OF HEARING, SO MAKE SURE YOU GET RIGHT INTO THEIR EARS!" he demonstrated into Lickety-split's ear.

Rotter strides into the patient's room without knocking;

"Hullo dearie, it's me again. I've brought some more students."

A frail lady in her eighties looks a little frightened and the slowly recognises Dr Rotter. She begins to say, "Oh, well, dinner...."

"Yes! I know that dinner is soon. We won't be long. It'll just be the same as before." Rotter booms.

The lady begins unbuttoning her shirt.

"No No. Ha ha! Haw haw! You don't need to do that just yet."

My colleagues and I are shocked. This isn't right. We crowd around the woman's chair and Daredevil, begins to examine her. When, at the appropriate time, he asked Mrs. Z to remover her shirt just enough, and the patient says "Pardon?" Rotter mocks him and reaches for her buttons with one hand and sleeves for the other. Wonderwoman says; "Perhaps we should close the door?", and extricates herself from the circle. To this Rotter replies,

"What on earth for? No-one's going to walk past who cares." We soon completed our examination and walked outside. Rotter decides that the best place to talk about this patient is in the common area with five other residents a full four feet away.

Rotter notes that the next patient has changed her jumper since the last group, and when she removes it she's not wearing a brassiere. Rotter is flustered, and asks her to "cover yourself up, love". She put on a thin singlet, and I begin to listen to her lungs. The next patient also had some resiratory crackles. She, too, was a thin religious lady whose only sins were a seventy-pack year history of smoking.

"Gee, it's hot in here. Where's the aircon remote?" He grabs it and dials the temperature down to 18 degrees C. The already frail and wasted patient begins to shiver about twenty seconds later. Batman subtly retrieves the remote and switches the A/C off.

In doing so, Batman had moved herself out of the circle. Rotter was unhappy with the new dynamic and man-handles each of us into the best position. Wonderwoman is seething. She sort of steps back. "Oh," says Rotter, "you go there then, there's a good girl.", and he guides Batman forward. Batman walks out to use the bathroom. It was later revealed that Rotter's method of 'encouraging' a step forward was a pat on the rear end.

We'd flown through the first two examination (out of a desire to keep these poor ladies away from Rotter), so we were given a 'treat', and allowed to see a third elderly patient. Rotter took a cursory history, which elicited the question "I think that one of my medicine's making me sick. Could it be giving me nausea?"

Rotter: "No, love, your medicines are to help you."
Patient: "Have you seen my list?"
Rotter: "No, I'm not familiar with your case. But your medicine is to help, so just keep taking it, alright, dearie."

Rotter summarises his disgracefully inept history "So, this patient reports some muscle weakness and arthritis, but as we've heard, her cardio and respiratory systems are just fine." Meantime, I have noticed both several Ventolin inhalers, and a glyceryltrinitrate spray at her bedside table. Rotter, smugly, asks if there's anything else we would have asked. Big mistake, Doc.

Capt. Atopic: "Ms. Y, I notice you have a pink bottle there [indicating]. What's that one for?"
Ms Y: "Of course lovey, I take that one when my neck and shoulders get really sore."
Me: "And how often is that?"
Ms Y: "About once a week."
Me: "Have you ever been to hospital for it?"
Ms Y: "Of course, my doctors said that I have something called 'Angina', I was there about a month ago for two weeks, and they said..."
Rotter [interrupting]: "Well, these things are hard to diagnose. The doctors there are treating it as cardiovascular, but it may be that she's pulled a sternomastiod." He spent the next ten minutes trying to save face, including mentioning that I'd gotten lucky in seeing the medicine. Not surprisingly, this annoyed me even more. I'm usually a very respectful guy. Particularly when it comes to the elder and the wiser of the world. I quietly read through the patient's chart and decided I'd put the boot it.

We moved to a corner area and sat around to discuss the patient. He mentioned her Angina and arthritis, and asks if there are any questions. The others look awkward. I say,

"Dr. Rotter, I noticed that the patient had a pack of ibuprofen next to her bed. She's already on 1200mg of ibuprofen daily, as well as a diuretic and an ACE inhibitor. The extra ibuprofen puts her at an increased risk of renal failure. Shouldn't you mention something to her?"

Rotter: "Well, Capt., as you know, there are many different combinations of drugs and we sometimes prescribe them."
Me: "I understand that Dr Rotter, it's just that if this were my patient, I would consider this to be a significant interaction."
Rotter: "I'm sure her doctor knows about it."
Me: "I'm pretty sure he doesn't, that's a supermarket-sized brand of ibuprofen."

Rotter: "Well, she's not my patient."

I was flabbergasted. Despite his rudeness, sleaziness and incompetence, for me, this line told me more about Rotter than anything else before. He was a mysoginist, reticent, moronic self-protector, who didn't give two shits about anyone but him. He was fired from the SoM soon after this clinical visit. Hopefully he's been deregistered by now.

Bike Ride

Last Friday, I went for my first bike ride in about two months. It was probably a terrible idea to start with; I was hung over to hell from Half Way Dinner, and the temperature was nigh on 30C in the shade.
Still, I needed to do something and since study's off the menu for a while and I wasn't really looking forward to packing, I borrowed The Laser's bike and sweated out the excesses from the night before.
Rather than set a cracking pace, I eased around the Kangaroo Point Cliffs and across the Story Bridge, before turning for home along Riverside. I was pleasantly surprised at the vast numbers of people out and exercising. Especially as it was a weekday lunchtime. There were droves and droves; young men and women in sneakers and lycra, mums and their toddlers walking through the gardens, suits strolling the boardwalk to and from lunch, families picnicing. It wasn't a public holiday and K-12 are still in school; but the city was just alive! I'm pretty sure that I'm going to miss this aspect of big city life next year.
Next year the outdoors will be well catered for next year; I'm planning on finding myself a roadbike and clocking some kms. I'm working towards a few fitness milestones including having another crack at the Kokoda Challenge.
I'm also dedicating it the year of medicine. Study will be ramped up and, well, more frequent, regular goal-directed learning is now the priority. This medicine gig is something I want to be damned good at, not just a participator sailing through. The relative isolation of the Coast and the much smaller number of classmates is going to lend itself to more constructive work, and dare I say it, a bit of healthy competition.
Meantime though, the rest of this year's well mapped out, starting with the great European adventure, which begins today. I'll have some good stories in a few weeks, I'd say.

Voters of the world...

I don't write much on politics. I have many opinions on the matter, but, well, I'm not the most eloquent with some of my arguments. I love the democratic process, and I think it's pretty cool that voting's compulsory here in Oz. So, in the last twelve months, there have been four elections that I've been quite interested in. Three in the southern hemisphere, and given lip service by the international media, and one in the northern hemisphere which the world has watched with a microscope...

The first was last November the Australian Federal Election. Australia took a step to the left and voted to support K. Rudd and his 'working families'. I voted at the Australian Embassy in Vietnam, which was a truly novel experience. In the last twelve months, Kev's achieved quite a bit. He signed Kyoto within a fortnight of taking office, he's said 'Sorry' to the indigenous people of Australia for the 'Stolen Generation' and maintained his appeal to both the mortgage belt whilst still being, as Wonderwoman says, 'down with the kids'.

The second election of note was the situation in Zimbabwe. The opposition MDC narrowly beat the incumbent Xanu PF in the first round; but in the second round, amid reports of violence, kidnappings, false arrests and threats, Mugabe and Xanu PF were reported as the victors. After nearly a month. Ex-President of Sth Africa, Mbeki attempted, and failed, to facilitate a deal. The power-broking shudders and lurches 'forward'. Zim really is a nation in strife; its population are starving.

Thirdly, as most of the world is aware, on 4th November Barack Obama smoked home in the US. The laughable Sarah Palin did 'Maverick' McCain no favours in what should have been a much tighter race. America was ready for Change, and that's what Obama promises. McCain has been tarred by the brush of his exteremist colleagues, a necessity of them giving him any semblance of support. Obama has, in many ways, created new hope for Americans. Out here in Oz, there's a lot of talk about the guy; he's appears charismatic, a little unconventional, down to earth and direct. I'm more than optimistic about his role withing the global community, particularly on the back of pressing economic times. I hope that he can help to reform the US health system from it's current situation; it's absurd that a nation doesn't offer some of the most basic healthcare to all and sundry. A Change we need, indeed.

On Saturday the 8th November, as a result of the General Election, New Zealand took a leap to the right. The new National party-ACT coalition is, without a doubt, the most conservative in more than fifteen years. The centrist and leftist parties have been left out in the dark, and Ms Clark has resigned as Head of the Labour party. New Zealand, lead by mercurial Mr Key, in for a period of economic change after a well-engineered decade of social development (and, my brother tells me, near zero unemployment). As traditional 'early-adopters' of technology, this will bode well for the middle- and upper- classes, but considering the lashing the economy is currently copping from the global climate, it'll be a hard ask for those not so fortunate.

In summary, Yay K.Rudd, Boo Mugabe, Yay Obama, Boo US health system, and Hmm to NZ and the challenges it approaches. Hmm indeed. In the words of the Beastie Boys; Voters of the world.... Unite!

Stories from the morning after...

The Emergency Contraceptive Pill, or 'Morning After Pill', is a pharmacist-prescribed medication. The pharmacist ensures, to the best of their skills and knowledge, that the treatment is appropriate for the patient and dispenses it. Some features which would result in the patient being unsuitable for the MAP include age <>48hrs since intercourse and a history of other OB/GYN or endocrine abnormalities. These patients are referred to a doctor.

Many patients requesting the MAP are nervous or embarrassed; It's not an easy thing to ask for. On Weekends, there's maybe five requests a day. Most times, the patient is counseled and the drug dispensed without problems. Sometimes, it goes a bit... differently...
  • It's Monday morning; a private school girl timidly requests the MAP. "It was Friday night." Hmm, that's more than 48hrs, so I'm going to refer you to the Doc next door... "But I don't have time to see the Doctor, I've got to do a speech in front of the whole school in like five minutes!"
  • This one's happened a few times. It's some variation of a bloke walking up to the counter and he just casually says, "Yeah, g'day, just a morning after pill thanks." Sometimes, the lady in question will be in another part of the shop, but usually she's at work. In both situations, the bloke looks shocked when I don't just hand it over.
  • A common change-up on the previous scenario is a couple where the female has a very basic grasp of english. This situation is always challenging; it's important she understands what she's asking for, and how it all works. Often, diagrams are the way to go.
  • A girl in her early twenties strolls in, looking unimpressed. "I need the morning after pill." The story comes out that she has an Implanon(R); a subcutaneous progesterone device. It'd been working without any problem for a year. It had another year to go, at least. "The guy I slept with last night told me to get it; he's waiting outside." Welcome to one-night stand couples counseling and basic science. No egg means no baby. Irrespective of sperm presence.
  • "My piercing cut the condom." Rookie mistake, I guess.
  • A very nervous 16 year old girl sidles in. Like, really nervous. There's something not quite right about it; so I ask her straight out. Is this for you? "No; it's for my sister." How old is she? "Thirteen"
  • So, have you used this one before? "Yeah" Is there any chance you are already pregnant? "Hell no! I've already taken it three times month..."
  • A woman loiters around the counter for about ten minutes. She's short, and I reckon in her fifties. She asks for the MAP. When was the first day of your last period? "I guess, maybe four years ago." And before that? "About ten months, I think." Do you mind if I ask how old you are? "Fifty seven."

Seeking: Mentor

My Anatomy colouring book arrived in the mail. I bought it for myself to celebrate turning 25 and not having had a colouring book for around 20 years. I predict that I'll be slightly better at staying inside the lines this time. Or maybe not; those pictures are small.

Anyway, where I'm heading with this is that I was first introduced to the idea of an Anatomy Colouring Book when I was fifteen and studying 'Human Biology' at high-school. Specifically, I remember being told by teacher about it being used to train medical students. At the time I thought, hey, that's really cool. I want to do that. But the part of the memory that is the strongest is the teacher himself.

Mr T was both a science teacher and our yeargroup's dean. He loved the outdoors and could tell a story. He, like most of my science teachers, was into performing odd experiments that would get us out of the classroom. They might involve walking up and down steps so we could calculate how much actual 'work' we'd done in an hour, or holding a member of the class upside-down whilst he drank water through a straw to illustrate the difference between pressure and gravity.

I was a tad saddened today to discover that the first pharmacy I worked at is closing (it was sold nearly a year ago to new owners). There, my mentors opened my eyes to some of my own strengths and weaknesses and gave me solid advice and suggestions on how to develop as a professional, both at work and in having a more 'professional' attitude to life in general. They also pointed my passions for pharmacy in the right directions, including how to provide the best level of patient care without sending the business broke.

So far in medicine, however, I haven't really had a strong mentor. The construct of the 'self-directed' curriculum, huge class size and disgracefully low hours of contact has meant that my interactions with clinicians have actually been quite limited. Moreover, at least two of my clinical coaches have been less than satisfactory. My most recent clinical coach received an evaluation from one student that read "Rude. Inappropriate." Which I thought was pretty gentle. A conversation I had with a colleague about him went like this...

Capt Atopic: "How'd you rate Dr. X on the evaluation form?"
TVOR: "I gave him solid ones."
Capt Atopic: "Out of five?"
TVOR: "As percentages."

One of my coaches from last year was so offensive that he'll be getting an entire post of his own. The long and short of it is, of the doctors I've come into contact with since the beginning of the degree, there have been three whose practice ideas, knowledge, behaviour and interest in teaching, as a combined package has been inspiring. I guess that makes me sound like a bit of a brat, but seriously, coaching runs for ninety minutes a week. My coaching groups have been cluey; we don't stand around like idiots and we know what we're there for. We're excited to learn; we want teaching!

A few days ago I was talking with my grandfather about mentors. He mentioned several from different stage of his life; noting that in some cases a mentor doesn't have to know they're even in the role. Their behaviour and ideals just seem to rub off on you. We also discussed, at length, the role of teachers in the formative years. My grandfather listed a number of qualities that good teachers help to instill in us. The list included the following;

respect and concern for others

compassion

loyalty

anger at injustice

love of life


By the time you hit medical school, many of these characteristics should be well installed. Some other traits are essential to be a good clinician; these include decisiveness, ability to work in a team, to listen, to prioritise, to remain ethical and to rise to meet adversity. A mentor should challenge you, should draw out the best in you and pass on the 'little secrets' of medicine.

The 2008 AMSA Intern and Resident's guide advises budding young docs to "Hang your hat on a star." Find a consultant or registrar that inspires you, whose style you like and who makes you want to be better at what you do. Mentors are important characters to have around, especially in those formative clinical years. To put it bluntly, I'm in the market for one.

One sunset


This is how the last day of pre-clinical classes finished. Huzzah!

Also, a big tip to ThugMed. These notes are slammin' for Med Students, especially if you like spider-diagrams.